BOC launches online tracking portal for ‘balikbayan’ box deliveries

DO NOT DELAY. Bureau of Customs (BOC) personnel put a banner on a container truck carrying the abandoned and unclaimed balikbayan boxes of overseas Filipino workers in Port Area, Manila on Dec. 18, 2025. President Ferdinand R. Marcos Jr. ordered the BOC to release some 130,000 balikbayan boxes as a gift to OFWs and their families in the country. (Photo courtesy: BOC)

By Ferdinand Patinio | Philippine News Agency

The Bureau of Customs (BOC) has launched an online tracking portal for the door-to-door deliveries of “balikbayan” boxes to the families of overseas Filipino workers (OFWs) nationwide.

In a social media post, the bureau said the public may access https://customs.gov.ph/home/overseas-filipino-worker-ofw/, regarding the status of their boxes.

Upon accessing the website, the beneficiaries will be able to get information, including the Bill of Lading, the container number, consolidator, de-consolidator, country of origin, and the status of the delivery.

At the same time, the bureau reminded the public that no payment of fees will be required for the delivery of the boxes and the site is continuously updated with each door-to-door rollout.

The people are also advised to send an email to [email protected] for inquiries regarding balikbayan boxes.

Earlier, Commissioner Ariel Nepomuceno said the agency would be conducting door-to-door delivery of boxes sent by OFWs.

This complied with the orders of President Ferdinand R. Marcos Jr. to release the 130,000 balikbayan boxes as a gift to OFWs and their families in the country.

The rollout started on Dec. 18 and is targeted to be completed by early January 2026.

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