Year after bagging the 9001-2008 certification, the Department of the Interior and Local Governemnt (DILG) is now setting its goal to a higher level– the 9001:2015 certification.
DILG Assistant Secretary for Finance and Comptrollership and Deputy Quality Management Representative Ester A. Aldana stated, “From the ISO 9001:2008 which covers only the Central Office, the Department is aiming to include the Regional Offices in the ISO 9001:2015 certification.”
DILG passed the first surveillance audit for the 23 sampled processes enrolled in the Quality Management System (QMS) and bagged the 9001-2008 certification.
Two external auditors from Anglo Japanese American (AJA) Registrars, Inc. audited DILG’s top management, QMS Secretariat, and process owners of the concerned bureaus and services on the one-day surveillance audit.
Out of 52 QMS processed at the DILG- CO which enrolled under ISO 9001:2008, there are 10 core processes, 27 support processes, 3 management processes, 10 monitoring and improvement processes, and 2 document and records control procedure.
“The first surveillance audit was an opportunity to demonstrate our organization’s brand as ‘Matino, Mahusay, at Maaasahang Kagawaran para sa Mapagkalinga at Maunlad na Pamahalaang Lokal’ in pursuit of quality service as we continue our journey towards excellence,” according to Aldana.
Surveillance audit is done to ensure that an organization is improving and maintaining its effectiveness.
Series of workshops on ISO 9001:2015 standard has been conducted to the central and regional offices. And in 2018, AJA will move on with the transition audit for the ISO 9001:2015. | Angelica Bobiles – PTV
