CEBU CITY — The Department of Labor and Employment (DOLE) 7 (Central Visayas) has recently joined the ranks of ISO-certified government offices in the country.
Regional labor communications officer Luchel Senarlo-Taniza said Wednesday that DOLE-7 quality management representative (QMR) Maria Grace Diaz received the ISO 9001:2015 certification last week from the Certification International Philippines (CIP), the department’s ISO external auditor.
Taniza said DOLE-7 Director Johnson Cañete was ecstatic when he received the good news from Diaz in a formal report.
“We now have a certificate of registration saying that the DOLE RO-VII operates a management system, which has been assessed as conforming to ISO 9001:2015 (standards),” Diaz said in her report to Cañete.
The external audit was conducted by CIP last January involving the regional office and the field offices in Cebu City, Mandaue, Lapu-Lapu, Negros Oriental, Bohol, and Siquijor, Taniza said.
The audit centered on the context of the organization, internal and external issues, needs and expectations of interested parties, and the actions taken to address risks and opportunities, among others.
Taniza said Cañete congratulated Diaz and the rest of the Quality Management System Core Team for their efforts in helping DOLE-7 achieve the certification.
“Regional Director Cañete also encouraged all DOLE-7 employees to translate the ISO Certification into action that would ensure client satisfaction,” she said.
The men and women of DOLE-7, meanwhile, are busy preparing for the first of three surveillance audits scheduled later this year. (Luel Galarpe/PNA)
