COTABATO CITY – A Provincial Board member of North Cotabato filed a resolution on Thursday, which calls for a clarification on the system of releases of Professional Regulatory Commission (PRC) license cards to professionals, as well as improve its services.
Board Member Socrates Piñol said the resolution he authored aims to summon PRC officials stationed at its Kidapawan City extension office to shed light on complaints from applicants on the process of issuance and releases of PRC identification cards.
Piñol said he was compelled to call PRC’s attention following complaints posted on Facebook by applicants, who had to endure long queues under the excruciating heat of the sun and other difficulties.
“I pity our professionals, either applying for examination, renewal of PRC IDs or other transactions, who have to endure long hours of waiting,” Piñol said in a statement released Friday.
The Kidapawan PRC mobile satellite office is located at the bus terminal, a location that Piñol said was not an ideal place “because it is in a terminal building and not a government office.”
Some applicants from North Cotabato’s 17 municipalities and Kidapawan City had to sleep overnight on the benches in the bus terminal “to be able to secure sequence numbers from PRC staff and to be served first,” the provincial lawmaker said.
“Government offices should make transactions easy for clients but not in the PRC office in Kidapawan,” one of the dismayed clients posted on her FB page.
Piñol said he also wants to clarify why the applicants had to queue for several hours. “Why not do it online since most of us are on the internet anyway, or develop an app so things are easy for the clients,” he said. (PNA)
