via Pauline Requesto
The Bureau of Customs-Port of Subic officially opened on June 1 a One Stop Shop (OSS) facility at TIPO Subic Bay Metropolitan Authority (SBMA) gate to improve government service.
The bureau created the OSS facility to replicate the current One-Stop-Shop at the New Container Terminal 1 in Port of Subic which was initiated by International Container Terminal Services, Inc.’s (ICTSI) in partnership with BOC and Subic Bay Metropolitan Authority (SBMA)
The new BOC facility houses personnel from Customs Enforcement, Customs Clearance, and X-ray to cater to clients’ needs, especially port users.
The OSS promotes ease of doing business where BOC stakeholders can switch between counters in processing BOC requirements. This means that port users no longer have to travel from one office to another to process their documents. Also, the average one-day processing time of documents will be reduced to four hours.
With the BOC-OSS, importers and brokers can expect shorter document and cargo processing times, thereby improving the overall processing efficiency at the Port of Subic.
Customs Commissioner Nicanor Faeldon and District Collector Carmelita Talusan, led the opening of OSS. ### BOC-PR
