The Department of Tourism also encourages tourism enterprises especially in the accommodation sector to consider adopting the following steps in handling guests:
For Accommodation Establishments
Checked-in Guests With Symptoms: If guests report symptoms, please follow these steps:
1. Ask 3 questions indicated in DOH Decision Table below.
Decision Table
A. Have you recently (14 days) travelled to China or a country or place on the WHO list with local transmission or outbreak of 2019-nCoV?
B. Have you had recent contact with a person with a confirmed or suspected case of 2019-nCov?; and
C. Do you have such symptoms as fever greater than 38 degrees Celsius and flu-like symptoms such as cough, difficulty of breathing or shortness of breath?
2. If the guest answers YES to ANY of the questions, s/he shall be considered “probable nCoV” and must be referred to nearest local health worker or government hospital for nCoV medical protocol.
3. If the guest answers NO to ALL of the questions, s/he shall be considered “negative nCoV”, but must be referred to a doctor to address symptoms.
Stringent sanitation standards in all sectors of the workplace like housekeeping and food and beverage must also be implemented.
Other tourism enterpises and tourism-related enterprises are encouraged to adopt this set of guidelines and customise to the most appropriate process in their operations. (Tourism Secretary Bernadette Romulo-Puyat)
