Globe is supporting its customers especially those affected by Typhoon Ulysses with several assistance packages from free services to relief goods, all designed to help them cope with the aftermath of the typhoon. Globe Telecom is providing free calls, texts, and data service, as well as billing suspension and reversals to its customers. The telco company is likewise sending meal packs to communities and deploying its Dyip Sagip Libreng Tawag, Libreng Charging and Libreng WiFI in areas hit by the typhoon.
Globe Business and Globe myBusiness Postpaid mobile customers will be given credit extensions until Nov. 18 so they may continue enjoying mobile services regardless of the status of their accounts. The telco company is also extending free 5GB for 3 days for Globe At Home Postpaid and Prepaid WiFi customers, including those with accounts under Globe Business and Globe myBusiness. Fixed Broadband Postpaid customers will likewise receive bill charge reversals for days with no service connection.
Previously the company announced providing free unlimited texts to all networks and free calls for Globe Prepaid and TM customers for three days. For Globe Postpaid, credit action will be put on hold until the end of the week to give customers more time to pay their bills.
Affected customers in the following areas will receive these offers: Albay, Aurora, Bataan, Batangas, Benguet, Bulacan, Cagayan, Camarines Norte, Camarines Sur, Catanduanes, Cavite, Laguna, La Union (Southern portion), Masbate (Burias and Ticao Islands), Marinduque, Metro Manila, Nueva Ecija, Nueva Vizcaya (Central and Southern portions), Occidental Mindoro (Northern portion), Oriental Mindoro (Northern portion), Pampanga, Pangasinan, Quezon, Quirino, Rizal, Sorsogon, Tarlac, and Zambales.
Globe’s Jeepney WiFi which provides Libreng Tawag, Libreng Charging, and Libreng WiFi were deployed anew to serve typhoon-hit areas . As of today, five new sites were opened to provide free calls, mobile phone charging and free WiFi in Albay and Catanduanes.
Globe will add more Libreng Tawag, Libreng Charging, and Libreng WiFi sites as the need arises.
Apart from Globe’s Dyip Sagip, the telco company, is providing meal boxes from Rise Against Hunger to 420 affected families in Baseco barangay hall through the assistance of Ayala Foundation, and 300 families in evacuation centers in Marikina via Manila Water Foundation. Globe ensures the safety of both the volunteers and the public by strictly following government health protocols of observing social distancing and using face masks.
For more details and the latest on Globe’s relief operations, visit their FB page at:
