By Alec Go
The pilot run implementation of the single ticketing system (STS) went smoothly and has produced positive feedback, the Metropolitan Manila Development Authority (MMDA) said Friday, May 5.
MMDA acting chairperson Don Artes said during a Metro Manila Council meeting that there were “no major issues, concerns, or complaints” during the dry run in San Juan, Paranaque, Muntinlupa, Valenzuela, and Quezon City that began May 2.
“The STS’ implementation in the five cities where it was launched initially was successful… Our focus now is on some adjustments that must be made in the coming days,” he said, adding that they will be training traffic personnel to use new gadgets to assist them.
“Digital handheld devices have already been procured and are now being customized for use by LGUs. This month, we will begin the distribution to LGUs, initially in the five cities where the STS was rolled out,” he said.
The Land Transportation Office noted that familiarity with the system was among the issues encountered, along with glitches in the uploading of information, online platform access, and online payment systems activation. -cf