By Katrina Gracia Consebido
The supermarket chain Puregold has issued a statement in response to a viral incident recorded on video showing its staff accusing a customer of shoplifting.
“Mga ka-Puregold, we saw and we heard it all. Sorry. We really feel bad para kay Tatay, and how the situation was handled,” Puregold stated.
“Please let us know that this incident is being dealt with privately, with kindness and patience,” it added.
“We ask that you allow us to learn from this and improve,” it continued.
The customer in the viral video has yet to respond. -ag
