MANILA — The public can look forward to better quality programs and services from the Technical Education and Skills Development Authority (TESDA), especially now that the agency has been presented the Philippine Quality Award (PQA), an executive said Tuesday.
TESDA received the PQA Level 1 – Recognition for Commitment to Quality Management Award in a ceremony held in Malacañang last October 24.
“The PQA serves as TESDA’s proof that its processes, programs, and services are of quality,” TESDA Deputy Director General Rosanna Urdaneta told the Philippine News Agency (PNA).
With this award, she said TESDA will continue to find ways to create programs that would answer the country’s needs and face the challenges of new technologies.
Urdaneta shared that it was in 2015, when TESDA applied for the PQA. During the second quarter of 2015, assessors came to TESDA for verification, she recounted.
The PQA promotes standards in organizational performance to be globally competitive. It uses the national system for assessing quality and productivity performance in both private and public organization.
The award has four levels of recognition: Level 1 – Recognition for Commitment to Quality Management; Level 2 – Recognition for Proficiency in Quality Management; Level 3 – Recognition for Mastery in Quality Management; and Level 4 – Philippine Quality Award for Performance Excellence.
Urdaneta said this is the first time for TESDA to receive the PQA.
“The PQA is a yearly recognition of agencies and organizations that showed excellent quality and productivity performance. In order for TESDA to receive this award again, it has to improve its systems and processes,” she said, adding that TESDA’s systems also need to be aligned with PQA criteria for government agencies for the year 2017-2021.
She said the President recognizes the awardees’ efforts to excel and be more globally competitive.
“He enjoins everyone to continue being an inspiration to our respective sectors and industries,” she said.
Urdaneta was TESDA’s officer-in-charge from Oct. 16 to 31. (Ma. Cristina Arayata/PNA)
