Unified 911 rollout to start in July 2025

Photo courtesy: PNA / FILE

By Christopher Lloyd Caliwan | Philippine News Agency

Department of the Interior and Local Government (DILG) Secretary Jonvic Remulla has confirmed that the Unified 911 Emergency System will officially go live in July in the National Capital Region (NCR), Bangsamoro Autonomous Region in Muslim Mindanao (BARMM), and Regions 1 (Ilocos Region) and 7 (Central Visayas).

In a press conference at the Quezon City Police District headquarters on Monday, Remulla said the Unified 911 will be powered by cutting-edge technology and will be expanded to other regions in the succeeding months in line with President Ferdinand R. Marcos Jr.’s directive.

“We are going to deploy the latest technology in the world. Puwedeng streaming, maipapakita mo kung anong nangyayari sa iyo, may geolocator, para malaman kung nasaan ka.”

To address the long-standing issue of prank and nuisance calls, Remulla said the system has been designed with advanced deterrent features that will drastically limit such disruptions. 

The DILG chief said the 911 Emergency Hotline will now be a permanent core program of the agency, fully integrated into its operational framework and anchored on the direct involvement of frontline response units such as the Philippine National Police (PNP) and the Bureau of Fire Protection (BFP), both of which are attached agencies of the DILG.

He clarified that the program’s continuity will not be subject to changes in administration or leadership. “Kasi continuing investment yan, so hindi mo puwedeng sabihin na one year lang yan, sa susunod na taon papalitan na naman. It’s a 10-year investment plan.”

As for hotlines like the PNP’s 117, Remulla said these will serve as agency command centers to handle 911 calls related to their specific functions, such as crimes for the PNP or fires for the BFP.

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